When does our law firm need to do customer due diligence for AML/CTF?

One of the biggest shifts for law firms under Tranche 2 of the anti-money laundering (AML) and counter-terrorism financing (CTF) regime will be undertaking customer due diligence (CDD) before acting. 

When is CDD required? 

Your firm must conduct CDD before providing a “designated service” (see our article regarding “designated services” here. That usually means conducting CDD before settlement, before setting up a trust and/or before handling money. 

CDD includes: 

  • Identifying and verifying the client.

  • Identifying beneficial owners. 

  • Checking if the client or owners are politically exposed persons (PEPs).

  • Assessing the purpose and nature of the relationship. 

  • Checking sanctions lists. 

Risk-based depth is important, for example:

  • Low risk: local first-home buyer with PAYG employment. Your firm may apply simplified CDD (less documentation). 

  • Medium risk: small business client purchasing commercial property. Normal CDD applies. 

  • High risk: complex trust structure with offshore beneficiaries. Enhanced CDD required (more documents, source-of-funds checks, senior management approval). 

CDD is not “set and forget.” Your firm must monitor matters and update checks when circumstances change. For example, if a low-risk client suddenly introduces a foreign investor, your firm must reassess. 

An important practical tip will be to document your firm’s rationale. If AUSTRAC asks, your firm must show why you considered a client low, medium or high risk and why the level of checks matched that risk.

We are well placed to assist you with all of these requirements – register for a webinar or give our AML/CTF team a call.

Paul Gray
Principal
T 03 5225 5231 | M 0414 195 886
E pgray@ha.legal

Hugo Le Clerc
Senior Associate
T: 03 5225 5213 | M: 0438 089 334
E: hleclerc@ha.legal

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