Treating customers and suppliers fairly is good business, but ensuring your commercial model complies with the law can be confusing and difficult.
Talk to us about:
your obligations under the Australian Competition and Consumer Act;
advertising and marketing practices;
customer terms of trade and supply arrangements;
internal compliance regimes and dealing with the ACCC.
Despite publicity from the Australian Competition and Consumer Commission, thousands of consumer complaints are received each year about businesses unaware of their obligations. Check whether you are obliged to comply and get a summary of what to do about it.